Bamboo Toilet Paper & Paper Towels

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We partner with Seal Subscriptions, a professional subscription sevice provider, to ensure your information is protect and private. We NEVER sale or share any of your personal information.

Seal Subscriptions uses the highest level of secrurity and privacy. Your data is encrypted and protected by strict European laws, such as GDPR, which is one of the strictest data privacy laws in the world.

How subscriptions work

Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered by the shop after each successful renewal.

For example, if you started a monthly subscription, then the system will automatically charge your credit card each month and you will get the products to your doorstep each month, without the need to place the order by yourself!

Sign Up Email Verification

On your first subcription order, when you set up your account, we will send you an email to verify it IS you signing up for our service. This is to protect you. This email will have a link for you to complete the subscription set-up.

Can I pause or cancel a subscription?

Yes, of course. You can pause or cancel a subscription any time you want in the customer portal, as seen in the screenshot below.

The customer portal can be accessed through the magic link you received in the email that is sent to you when you placed an initial subscription order in our shop. You can also access your subscriptions if you create an account in our shop.

How can I skip or reschedule a charge?

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Can I add products to my subscription?

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.

What happens if the payment can't be processed?

If the subscription can't be renewed because a payment can't be processed, you will receive an email with a link where you can safely update your payment method.